The Yepzon Coco tracking device comes with embedded (non-changeable) SIM card for global data transfer over 2G networks.

The SIM card will work for 3 months from the startup of the device.

Coming soon: You can extend the lifetime of your devices beyond the included 3 months by buying SIM service extensions and assigning them to your tracking devices.

PackAware stores package's data (tracker data, events, attachments and all other related data) for 24 months calculated from the time the package's tracking device has last sent data.

After a package has been hasn't received any data for 24 months from tracking device, the package and all related data will be deleted.

Once an order contains no more packages, the order (and all related data) are also deleted.

PackAware records a list of users that have accessed your organization during a calendar month. These users are considered active users for the specific month.

In the free mode (default mode for new organizations) your organization is limited to maximum of three active users during each calendar month and there is no cost for active users. If a fourth user tries sign in to the service during a calendar month, the user will be denied access and informative message will be shown.

In the billing mode the recorded number of monthly active users will be used to bill your organization according to monthly active user count. Additionally, to help you control the cost you can set a upper limit for monthly active users you want to allow. If a user signing in would cause the set limit to be crossed, the user will be denied access and informative message will be shown.

We hope to maximize the value of our services to you by only counting and billing for users that actually use PackAware.